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Matchbook Betting Reviews: Is Matchbook safe?

#9 of 20 Bookmakers

Matchbook is an operator in the international sports betting industry committed to returning the most value possible to their customers. They’ve attracted sports bettors from around the world to their betting site with their easy to use interface. This bookmaker is licensed by the Alderney Gambling Control Commission. Originally Matchbook accepted only US Dollars, but now this bookie is proud to offer a multi-currency platform where customers can bet in Euro, Sterling, Canadian and Hong Kong Dollars. Becoming a multi-currency platform also meant expanding into the European and Asian markets. Our Matchbook review shows that this bookmaker has grown at a healthy pace while maintaining their high quality services and offers the best sports betting bonuses around.

50£
Cash Back T&Cs Apply

HIGHLIGHTS

  • Wide variety of payment methods available
  • Matchbook Betting Exchange uses a multi-currency platform
  • Committed to being a low commission bookmaker
  • Top rated in-play features
  • Find a live dealer on Matchbook casino
  • New customers can win up to £50 cash back

Detailed Matchbook Rating

Our Matchbook sports betting reviews break down the site into 8 different categories. Our final Matchbook rating is based on these 8 components and how well the bookmaker fares in each. For example, we compare Matchbook cricket odds to odds of other top operators, rate their customer service reviews, evaluate the security of the operator, as well as their bonuses, mobile offers, and website.

User ratings

01Website & Usability 8.0
02Betting Offers8.5
03Bonus9.0
04Odds & Limits8.5
05Customer Service9.5
06Payments9.5
07Security and Licensing 9.0
08Mobile Application9.0

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Website & Usability

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01 Website & Usability

Matchbook wins points for good design

Matchbook reviews have a general good first impression of this sports betting site. The layout is somewhat less busy than say, Bet365 with three main panels. The left hand column shows the sports markets offered, the middle shows the available markets once you’ve clicked on the league you’d like to explore, and the right column shows your betslip. Scroll all the way down and you’ll find rules and regulations, about Matchbook, and FAQs. The design is fairly intuitive so you should have no problem problem finding just the fixture you’re looking for. It’s hard to have fun when the poor design of a provider is holding you back. Matchbook offers great design optics that cuts down on loading time and takes you right to the action.

Matchbook Betslip keeps you organised

The handy betslip feature will keep all of your matched and unmatched bets in order. Easily click through the tabs to see potential bets before you confirm them. Choose the bets you want to stake and Matchbook will conveniently organise them into unmatched and matched bets.

Betting Offers

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02 Betting Offers

Matchbook prioritises quality over quantity

This bookmaker is all about providing their customers with the best chances to win big. If you’re looking for all the sports under the sun, BetVictor is a great option to find both traditional and niche markets. Matchbook is focusing on the traditional sports betting markets. They are slowly adding markets, for example they recently added horse racing to the site. Our Matchbook review loves that they wait to get the best price and liquidity offerings before making a new sport available on the site. While their market selection isn’t as extensive as PaddyPower, the markets that Matchbook does offer have great odds. This bookie focuses on one sports offering at a time to make sure their customers are getting the most out of their betting.

Matchbook Casino and Live betting

Matchbook has more than just an exciting sportsbook. Their website is fully equipped with an online casino as well. Head to the casino section tab at the top of the browser and you’ll find a wide variety of table games, slots, video poker and even a live dealer to make you feel immersed in a real life betting experience. Matchbook also has great live betting features that update back and lay markets in real time.

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Competitive odds

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All of the main sports covered

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In-play and cash-out

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Great League depth

Bonus

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03 Bonus

The Matchbook Bonus is the gift that keeps on giving

Our Matchbook review is especially excited about this welcome bonus. New customers are eligible to receive up £50 cash back when they make their first deposit with a credit or debit card. Once you place your first bet with Matchbook, you will have five weeks to redeem up to £50 cash back.

Matchbook has two different types of commission fees. If you are accepting an offer on an existing market the commission fee is 1.7% for customers from Ireland or the UK. If you choose to post an offer which another customer matches, the commission fee drops to .85%. For winning bets commission is charged on the profit, and for losing bets commission is charged the lesser of the stake or the potential profit amount. The rate at which you receive your sign up bonus depends on the commission fees you pay.

For every £1 you spend on comission fees on Matchbook, you will receive 1 Matchbook Point. For every 5 Matchbook points you win, your account will be credited £5. To count towards the promotion all bets must be placed and settled within the five week qualifying period. There is no Matchbook bonus code necessary for this promotion.

£50 BONUS
Get £50 cash back when you make your first deposit T&Cs Apply
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    £50

    Deposit Bonus
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    Cash Back

    Bonus Type
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    5 weeks

    Bonus Qualifying Period
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    No

    Bonus withdrawable
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    No

    Minimum Odds Requirement
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    None

    Bonus Code

Odds & Limits

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04 Odds & Limits

Better odds for smarter bettors

Matchbook isn’t afraid to offer a limited market selection until they can guarantee that their punters will be getting great odds. We consider Matchbook the best online bookmaking site for low commissions on great lines. This bookmaker will surely impress you with their live betting options in American, European, and Asian betting markets. There’s no better place to find competitive odds for back and lay style betting, plus Matchbook has no maximum betting limits.

Choose your odds format

Matchbook gives their customers the option to choose their odds format. Choose from US, decimal, Hong Kong, Indonesian, Malaysian, and percentage odds. In the “getting started” section of the website found at the bottom of the browser, you’ll find each type of odds format explained so you can choose your favourite way to win.

Lower fees with posted offers

You can get enhanced odds with lower commission fees by posting offers yourself. Instead of accepting a bet at the listed odds, add the wager to your betslip and increase the odds. If someone matches your bet then you’ve completed a posted offer and will now pay a lower percent commission. If you’re posting your own bet, Matchbook reviews recommend posting at odds between back and lay prices.

Odds
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Stake limits
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Customer Service

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05 Customer Service

More than one way to get in touch

This Matchbook review would hardly be accurate without a detailed customer service rating. No bettor, no matter how experienced, should refrain from asking their operator about any questions or doubts. There are multiple ways of contacting the Matchbook customer service team. A representative can be reached via phone. Call (+44) 203 642 6867 if you’re a customer from the UK and (+353) 21 242 8626 if you’re calling from the Republic of Ireland. Customer support can also be reached through email at [email protected]

Live chat with the Matchbook customer service team

If you’re looking for a quick and easy mode of communication with a representative, try the Matchbook live chat option. They are available Monday through Sunday, 8:00am to 1:00am GMT. To find these options for yourself on the Matchbook website, just scroll all the way down until you find the listed information on the operator. In our experience, customer service representatives have been friendly and helpful. Response time is good meaning you won’t be waiting all day to have your questions answered.

EMAIL

LIVE CHAT

TELEPHONE

Address
Inchalla Le Val Alderney, GY9 3UL
CEO Andrew Pantling
Email
[email protected]
Phone
(+44) 203 642 6867

Payments

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06 Payments

Ways to pay at Matchbook

Use the cashier section of the website for all withdrawal and deposit activity. Matchbook accepts a range of payment options including Visa, Mastercard, Skrill, Neteller, and Paysafecard. Vernons is another great sportsbooks that accept e-wallet payments. They offer quick transaction times and easy payment options. Remember, if you’d like to be eligible for the Matchbook new customer bonus make your first deposit with a credit or debit card. Matchbook pays all processing fees unless otherwise stated in the cashier. Keep in mind that withdrawals can take up to 12 hours of processing time.

Processing fees and payment ratings

Matchbook operates on a payment rating system. This means that each of their customers is issued a payment rating. This rating is determined by your wagering and funding activity. If your rating is 1.1 or greater than Matchbook will pay any processing fees for you. If your payment rating is less than 1.1 then you will be subject to pay the processing fee yourself. The processing fee is charged at %2 of the withdrawn amount. Your Matchbook ratings are based on a number of different factors. If you’ve used the Matchbook casino or make regular deposits into your Matchbook account, your rating will be higher and you won’t have to pay any processing fees. Basically, the more you use Matchbook, the less fees they will charge you.

Security and Licensing

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07 Security and Licensing

Licensing and Registration

Matchbook sports betting reviews like this one prioritise security. When your money is at stake, security cannot be stressed enough. Matchbook ratings show that customers trust this bookie with their payment information and for good reason. Matchbook is licensed by the Alderney Gambling Control Commission and the Gambling Commission for UK customers. This operator is also an authorised betting partner of The British Horseracing Authority and is certified by GamCare.

Keeping your information secure

Matchbook uses the latest in encryption technology to ensure your account and payment information is kept private. Card information is always encrypted and never saved on Matchbook unless specified by you. To transmit any private documents or pieces of identification, this operator uses SSL (Secure Sockets Layer) to keep sensitive information secure.

Responsible Gambling

Matchbook asks for copies of your information to ensure that all of their customers are over 18. Having a copy of your identification documents will also help prevent fraud and money laundering. Services are available on Matchbook for anyone who feels they have a gambling addiction. This bookmaker offers self-exclusion services as well as self-set deposit limits and reminds its customers to gamble as a leisure activity and not a way to make an income.

Mobile Application

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08 Mobile Application

Matchbook ranked among the top sports betting apps

Don’t limit your online betting to the house. Instead, take your wagers on the go with the Matchbook app. Matchbook reviews love that you can keep up with in-play betting while you’re on the go. Android and iOS users alike can gain access to the Matchbook app through the bookmaker’s website or the App store. Never miss another in-play bet when you download the app for your Apple Watch or iPad.

All the same great markets are offered on the mobile version, even redeem your welcome bonus through the app. There are no additional bonuses offered when you start using the app, but staying up to date on the ever changing markets will feel like a bonus in itself. You can even make deposits and withdrawals on your mobile, making it easier than ever to place a bet. These days an operator’s app is just as important as their website. Matchbook has stayed up to date and continues to impress their customers with updates and improvements. Ladbrokes also has a convenient app if you’re looking for more mobile betting options.

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