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Gala Casino App: Real customer reviews about the mobile app for Android & iOS

#5 of 5 Casino Apps

Gambling on the go has become increasingly popular, and the apps offered by the top casinos are getting better by the day. The Gala Casino Mobile app is primarily aimed at the UK customer base. The software company that provides gaming via the mobile app is Playtech Ltd. which is one of the leaders in the online gambling industry. Experiencing casino games on the move is made easy at the Gala Casino app, with a selection of over 300 games on the Gala Casino iOs app. You certainly won’t be bored by the selection on offer.

In this Gala Casino app review we will be taking a look at the various aspects of this app so that you can determine if it matches your requirements. Overall, we were impressed by the quality of the app and feel that it matches well with the average UK punter. However, don’t just take our word for it - read on in this Gala Casino mobile app review to find out more. If you want to find out more about the provider, then make sure you take a look at our reviews of Gala Casino and it's bonus .

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HIGHLIGHTS

  • Your choice of welcome bonus
  • Available for iPhone and iPad
  • Play more than 300 casino games and slots
  • Live casino games are available
  • Software provided by Playtech
  • Good quality customer service department

User ratings

01Availability & Findability8.0
02Usability & Design8.0
03Mobile Payment Options8.0
04Extra Bonus6.5
05Features and Live Casino9.5
06Mobile Customer Service7.5

Rating the Gala Casino app

In this section of the Gala Casino mobile app review we will examine the Gala Casino app in greater detail, to find out where it stands among our Top Casino Apps. The different sections will take a look at the availability of the app, how good the user interface is, extra bonuses available for mobile users, mobile payment methods and the customer service. We hope that by the end of this section you’ll fully understand the Gala Casino app from a technical standpoint and know what you can expect if you choose to download.

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Availability & Findability

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01 Availability & Findability

Easily available for apple customers

Currently there is only a native Gala Casino mobile app for iOs. The full range of games is easily accessible via the mobile website, however there is no dedicated Gala Casino app for Android. The size of the Gala Casino iOs app is relatively small, so you don’t have to worry about a lengthy download time. Also it will not take up much space on your mobile device if that is a concern for you. Furthermore, the app is optimised to be compatible with almost any mobile device that you might own. However, your own personal experience will vary so you do need to download it for yourself and see how you get on.

The Gala Casino app is frequently updated, adding more games and improving aspects such as the graphics, so make sure you have the most up to date version. The size of the mobile app is only 25.8MB, which is on the small side meaning that most people shouldn’t have problems with storage space. We hope that in the future Gala Casino will develop an app for Android users, but in the mean time, the mobile site is well optimised for users of different operating systems.

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Web App

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Android

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Windows

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Apple

Dedicated iphone app

Usability & Design

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02 Usability & Design

Easy to navigate and fun to use

Due to the fact that the software is created by Playtech it’s no surprise that the usability is fantastic. If you have used one of the other top rated mobile apps in the past then you already know what to expect from this one. There is no lag and all of the games are laid out in an easy to find manner. Furthermore, the graphics are pleasing to the eye. So you can enjoy the games visually in addition to the gambling aspect of winning the money. Most of the games that are on the list you might have played elsewhere or at the very least be familiar with them. There are over 300 games to play via this Gala Casino app for iPhone, and you can expect more games to be added in the future.

We particularly like the Gala Casino app feature which lets you ‘pin’ your favourite slots to the dashboard of the app. Whilst the huge range is great to have, it’s even better to be able to ensure that you can access your favourite games quickly and in only a few touches. It's these details that help Gala Casino to have a great app rating from us, along with providers like Paddy Power.

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Mobile Payment Options

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03 Mobile Payment Options

plenty of payment options

Being able to deposit your money in a straightforward manner is crucial for casino users and the Gala Casino app for iPad and iPhone doesn’t disappoint. You can deposit via the app in a variety of ways using e-wallet processors, including skrill, Neteller, PayPal, Ukash, Click2Pay, ClickAndBuy and PaySafeCard ECO. Other options include bank transfer, Visa, Maestro and MasterCard. All of these methods are safe to use, because Gala Casino only makes use of the safest security protocols that are available. Being able to deposit money via the app removes a lot of the frustration, because you don’t have to visit the official website whenever you need to make another deposit.

Users of Android systems won't have any trouble depositing either, as the full mobile site is available to them. Simply deposit as though you were on your desktop! To find out more about Gala Casino's payment policy, read our full Gala Casino Review.

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Extra Bonus

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04 Extra Bonus

Gala Casino App Bonus

When you download the Gala Casino app for iOS you can take advantage of your choice of Gala Casino welcome bonus. As a new Gala Casino customer you can choose between three bonuses when you make a minimum deposit of £10:

  1. Slots Welcome Bonus up to £400: 100% Matched deposit bonus up to £400 to use on slots.
  2. Roulette Welcome Bonus up to £200: 50% Matched Deposit bonus up to £200 to use on roulette.
  3. Blackjack Welcome Bonus up to £200: 50% Matched Deposit bonus up to £200 to use on Blackjack.

For a more in-depth look at the Gala Casino bonuses available, as well as the Gala Casino no deposit bonus, take a look at our Gala Casino Bonus Review. There are also regular promotions and offers available via the app itself, so keep an eye out to see what’s new! If you're looking for a more manageable bonus amount, then consider the 'deposit £10, get £50' offer from Coral Casino or take a look at our Casino Bonus Comparison to see what else is out there. Remember that some of the top casino apps offer exclusive bonuses to their users.

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Features and Live Casino

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05 Features and Live Casino

High quality live experience at Gala

Do you enjoy going to the casino in person because you get to see the dealers? Well now you can watch the dealers from the Gala Casino app via live casino games. Baccarat, Hold’em, roulette and blackjack are just some of the games that you can enjoy live via the casino app. The app does a great job of integrating the live casino experience into the mobile device by providing a high quality video stream. The dealers are professionally trained and you can expect a top quality service on a daily basis. If you're an android user looking to have a top quality live casino experience on the go, then we recommend you check out the Paddy Power live casino app.

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Mobile Customer Service

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06 Mobile Customer Service

High quality Customer Service department

If you ever have any problems when you’re playing at a top online casino it’s important to be able to contact customer services quickly and easily. Fortunately, for Gala Casino app players, getting hold of the customer service department shouldn’t be a problem. The live chat service is available from 7am to 11pm UK time, and response times are typically quick. In addition to the live chat you can also use e-mail or telephone to get in touch.

Since there is no dedicated Gala Casino app for Android, the customer service accessed by those users, or by those using windows phone or anything else, is the standard customer service available on the website itself. This service has received great marks in our Gala Casino Review so you’re in good hands! Don’t be worried about using the customer service department for help - they are expecting your call and are willing to spend as much times as is needed to get to the bottom of a problem.

EMAIL

LIVE CHAT

TELEPHONE

  1. 01 | Customer service available through the app
  2. 02 | Live chat, Phone or Email
  3. 03 | Twitter, Facebook, Google+
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Have you taken advantage of the Gala Casino mobile bonus? Maybe the experiences you’ve had with the bonus is different to what you read here? We encourage you to leave you own Gala Casino mobile app reviews for other members of the community to enjoy. It will provide insights for other members to see that gives them a better understanding of what to expect before even downloading the app. To leave a review please join YouRate, and you’ll be kept up to date on the latest bonus offers from the world of online casinos, poker, sports betting and more.

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Conclusion & Short Review

Licensing and security

Coral Group Trading Limited operates Gala Casino and they are licensed by the Government of Gibraltar & regulated by the Gibraltar Gambling Commissioner. It is a good idea to check this kind of information whenever you arrive at a gambling site for the very first time. This information should always be shown in the footer of every page of the website. Gala is also affiliated with IBAS, which ensures that any disputes are dealt with fairly.

Live casino games

For those of you that enjoy playing live casino games have a number of options on the Gala Casino app. The different options are baccarat, blackjack, poker, roulette, French roulette and Sic Bo. The dealers hosting the games are professional so you can enjoy an experience that’s of industry leading quality on a daily basis. It is just like being at the casino, but you can be in virtually any location via the mobile app. Playing with a live dealer gives the casino playing experience a lot of personality. Give it a go for yourself to see what all of the fuss is about.

Gala Bingo

The Gala brand might be familiar to you from their presence in the world of Bingo. As a key player in that sector Gala have a fantastic reputation as a top bingo destination. If you’re looking to give a different game a try then you might find it here - bingo is fast, simple and fun, making it an ideal game for those of you with busy lives. Take a look at our Gala Bingo review to find out more, or read the Bingo Provider Comparison to see what other providers have to offer.

Secure yourself a bonus now!

The online casino marketplace is filled with good quality bonus offers as can be seen from the various YouRate reviews. To take full advantage of the different bonus offers it’s advisable to sign up to a number of different online casino providers to make the most of multiple bonus offers. The Gala Casino bonus is one of the best ones out there, so why not combine your in-app play with the online casino itself. If you’re looking for a different kind of bonus then make sure you check out our Casino Bonus Comparison to see what’s on offer. Also keep in mind that for a lot of online casino provider you will get extra bonuses for playing on a mobile device. So if you have a mobile device you’d like to play on give it a try.

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